Shipping policy
Shipping Policy
Orders are processed after payment is confirmed. Products may ship directly from one or more of our suppliers. If an order contains multiple items, they may arrive in separate packages on different dates.
Shipping costs and estimated delivery times are shown at checkout when available. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or product availability.
Tracking information will be emailed when available. Tracking may take up to 48 hours to update after a shipping label is created.
Customers are responsible for entering a complete and accurate shipping address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order enters processing.
Inspect your order upon arrival. If an item is damaged, defective, incorrect, or missing, contact us promptly with your order number and photographs of the item, packaging, and shipping label.
An order may be canceled and refunded if an item becomes unavailable after purchase.
For shipping questions, contact us using the information on our Contact page.